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Terms and Conditions Policy


These terms and conditions of service constitute a legally binding contract between the‘‘Company’’ and the ‘‘Customer’’. In the event the Company renders services and issues a document containing separate Terms and Conditions governing such services, the Terms and Conditions set forth in such other document(s) shall govern those services.

(a) ‘‘Company’’ shall mean Radius International, Inc., its subsidiaries, related companies, agents and/or representatives;
(b) ‘‘Customer’’ shall mean the person for which the Company is rendering service, as well as its agents and/or representatives, including, but not limited to, shippers, importers, exporters, carriers, secured parties, warehousemen, buyers and/or sellers, shipper’s agents, insurers and underwriters, break-bulk agents, consignees, etc. It is the responsibility of the Customer to provide notice and copy(s) of these terms and conditions of service to all such agents or representatives;
(c) ‘‘Documentation’’ shall mean all information received directly or indirectly from Customer, whether in paper or electronic form;
(d) ‘‘Ocean Transportation Intermediaries’’ (‘‘OTI’’) shall include an ‘‘ocean freight forwarder’’ and a ‘‘non-vessel operating carrier’’;
(e) ‘‘Third parties’’ shall include, but not be limited to, the following: ‘‘carriers, truckmen, cartmen, lightermen, forwarders, OTIs, customs brokers, agents, warehousemen and others to which the goods are entrusted for transportation, cartage, handling and/or delivery and/or storage or otherwise’’.

Company as agent. 
The Company acts as the ‘‘agent’’ of the Customer for the purpose of performing duties in connection with the entry and release of goods, post entry services, the securing of export licenses, the filing of export clearance documentation through the Automated
Export System and cargo security documentation, including but not limited to the importer security filing, on behalf of the Customer and other dealings with Government Agencies: as to all other services, Company acts as an independent contractor.

Limitation of Actions.
(a) Unless subject to a specific statute or international convention, all claims against the Company for a potential or actual loss, must be made in writing and received by the Company, within 90 days of the event giving rise to claim; the failure to give the Company timely notice shall be a complete defense to any suit or action commenced by Customer.
(b) All suits against Company must be filed and properly served on Company as follows:
(i) For claims arising out of ocean transportation, within 1 year from the date of the loss;
(ii) For claims arising out of air transportation, within 2 years from the date of the loss;
(iii) For claims arising out of the preparation and/or submission of an import entry(s), within 75 days from the date of liquidation of the entry(s);
(iv) For any and all other claims of any other type, within 2 years from the date of the loss or damage.

No Liability For The Selection or Services of Third Parties and/or Routes. 
Customer has option to select services of third parties and/or Routes or to rely on Company to perform such task. If services are to be performed by persons or firms engaged by Customer, or specific routing requested, written instructions of the same will be provided to Company. If Company is to select services and routes, Company shall use reasonable care in its selection of third parties,  or in selecting the means, route and procedure to be followed in the handling, transportation, clearance and delivery of the shipment; advice by the Company that a particular person or firm has been selected to render services with respect to the goods, shall not be construed to mean that the Company warrants or represents that such person or firm will render such services nor does  Company assume responsibility or liability for any actions(s) and/or inaction(s) of such third parties and/or its agents, and shall not be liable for any delay or loss of any kind, which occurs while a shipment is in the custody or control of a third party or the agent of a third party; all  claims in connection with the Act of a third party shall be brought solely against such party and/or its agents; in connection with any such claim, the Company shall reasonably cooperate  with the Customer, which shall be liable for any charges or costs incurred by the Company.

Quotations Not Binding. 
Quotations as to fees, rates of duty, freight charges, insurance premiums or other charges given by the Company to the Customer are for informational  purposes only and are subject to change without notice; no quotation shall be binding upon the Company unless the Company in writing agrees to undertake the handling or transportation of the shipment at a specific rate or amount set forth in the quotation and payment arrangements are agreed to between the Company and the Customer.

Reliance On Information Furnished.
(a) Customer acknowledges that it is required to review all documents and declarations prepared  and/or filed with U.S. Customs & Border Protection, other Government Agencies and/or third parties, and will immediately advise the Company of any errors, discrepancies, incorrect statements, or omissions on any declaration or other submission filed on Customer’s behalf;
(b) In preparing and submitting customs entries, export declarations, applications, security  filings, documentation and/or other required data, the Company relies on the correctness of all documentation, whether in written or electronic format, and all information furnished by Customer; Customer shall use reasonable care to ensure the correctness of all such information and shall indemnify and hold the Company harmless from any and all claims asserted and/or liability or losses suffered by reason of the Customer’s failure to disclose information or any incorrect, incomplete or false statement by the Customer or agent, representative or contractor upon which the Company reasonably relied. The Customer agrees that the Customer has an affirmative non-delegable duty to disclose any and all information required to import, export or enter the goods.

Declaring Higher Value To Third Parties. 
Third parties to whom the goods are entrusted may limit liability for loss or damage; the Company will notify the Customer of any liability limits of  the third party and will request excess valuation coverage only upon specific written instructions from the Customer who must agree to pay any charges therefore; in the absence of written instructions or the refusal of the third party to agree to a higher declared value, at Company’s discretion, the goods may be tendered to the third party, subject to the terms of the third party’s limitations of liability and/or terms and conditions of service. Company will notify Customer in advance of such tender.

Unless requested to do so in writing and confirmed to Customer in writing, Company is under no obligation to procure insurance on Customer’s behalf; in all cases, Customer shall pay all premiums and costs in connection with procuring requested insurance.

Disclaimers; Limitation of Liability.
(a) Except as specifically set forth herein, Company makes no express or implied warranties in connection with its services;
(b) In connection with all services performed by the Company, Customer may obtain additional liability coverage, up to the actual or declared value of the shipment or transaction, by requesting such coverage and agreeing to make payment therefor, which request must be confirmed in  writing by the Company prior to rendering services for the covered transaction(s).
(c) In the absence of additional coverage under (b) above, the Company’s liability shall be limited to the following:
(i) where the claim arises from activities other than those relating to customs business, $50 per shipment or transaction, or
(ii) where the claim arises from activities relating to ‘‘Customs business,’’ $50 per entry or the amount of brokerage fees paid to Company for the entry, whichever is less;
(d) In no event shall Company be liable or responsible for consequential, indirect, incidental, statutory or punitive damages, even if it has been put on notice of the possibility of such damages, or for the acts of third parties.

10. Advancing Money.
 All charges must be paid by Customer in advance unless the Company agrees in writing to extend credit to customer; the granting of credit to a Customer in connection with a particular transaction shall not be considered a waiver of this provision by the Company.

11. Indemnification/Hold Harmless.
The Customer agrees to indemnify, defend and hold the Company harmless from any claims and/or liability, fines, penalties and/or attorneys’ fees arising  from the importation or exportation of customers merchandise and/or any conduct of the Customer, including but not limited to the inaccuracy of entry, export or security data supplied
by Customer or its agent or representative, which violates any Federal, State and/or other laws, and further agrees to indemnify and hold the Company harmless against any and all liability, loss, damages, costs, claims, penalties, fines and/or expenses, including but not limited to reasonable attorney’s fees, which the Company may hereafter incur, suffer or be required to pay by reason of such claims; in the event that any claim, suit or proceeding is brought against the Company, it shall give notice in writing to the Customer by mail at its address on file with the Company.

12. C.O.D. or Cash Collect Shipments.
 Company shall use reasonable care regarding written instructions relating to ‘‘Cash/Collect on Deliver (C.O.D.)’’ shipments, receipt of bank drafts, cashier’s and/or certified checks, letter(s) of credit and other similar payment documents and/or instructions regarding collection of monies but shall have no liability if the bank or  consignee refuses to pay for the shipment.

13. Costs of Collection. 
In any dispute involving monies owed to Company, the Company shall be entitled to all costs of collection, including reasonable attorney’s fees and interest at 18% per annum or the highest rate allowed by law, whichever is less unless a lower amount is agreed to by Company.

14. General Lien and Right To Sell Customer’s Property.
(a) Company shall have a general and continuing lien on any and all property of Customer coming into Company’s actual or constructive possession or control for monies owed to Company with regard the shipment on which the lien is claimed, a prior shipment(s) and/or both;
(b) Company shall provide written notice by certified mail, receipt requested to Customer at its address on file with the Company, of its intent to exercise such lien, the exact amount of monies due and owing, as well as any on-going storage or other charges; Customer shall notify all parties having an interest in its shipment(s) of Company’s rights and/or the exercise of such lien.
(c) Unless, within thirty days of receiving notice of lien, Customer posts cash or letter of credit at sight, or, if the amount due is in dispute, an acceptable bond equal to 110% of the value of the total amount due, in favor of Company, guaranteeing payment of the monies owed, plus all storage charges accrued or to be accrued, Company shall have the right to sell such shipment(s)
at public or private sale auction and any net proceeds remaining thereafter shall be refunded to Customer.

15. No Duty To Maintain Records For Customer. 
Customer acknowledges that pursuant to Sections 508 and 509 of the Tariff Act, as amended, (19 USC §1508 and 1509) it has the duty and is solely liable for maintaining all records required under the Customs and/or other Laws and Regulations of the United States; unless otherwise agreed to in writing, the Company shall only keep such records that it is required to maintain by Statute(s) and/or Regulation(s), but not act as a ‘‘recordkeeper’’ or ‘‘recordkeeping agent’’ for Customer.

16. Obtaining Binding Rulings, Filing Protests, etc. 
Unless requested by Customer in writing and agreed to by Company in writing, Company shall be under no obligation to undertake any pre- or post Customs release action, including, but not limited to, obtaining binding rulings,  advising of liquidations, filing of petition(s) and/or protests, etc.

17. Preparation and Issuance of Bills of Lading. 
Where Company prepares and/or issues a bill of lading, Company shall be under no obligation to specify thereon the number of pieces, packages and/or cartons, etc.; unless specifically requested to do so in writing by Customer or its  agent and Customer agrees to pay for same, Company shall rely upon and use the cargo weight supplied by Customer. Customer agrees to provide Company with accurate count of pieces, packages and/or cartons and accurate weight and acknowledges if piece count or weight varies, charges due for shipment may change. Customer also agrees to provide properly packed and packaged containers for shipment. If shipment is not properly packaged, Company will notify Customer and Customer agrees to repackage or to accept any charges related to repackaging performed by Company.

18. No Modification or Amendment Unless Written. 
These terms and conditions of service may only be modified, altered or amended in writing signed by both Customer and Company; any attempt to unilaterally modify, alter or amend same shall be null and void.

19. Compensation of Company.
 The compensation of the Company for its services shall be included with and is in addition to the rates and charges of all carriers and other agencies selected by the Company to transport and deal with the goods and such compensation shall be exclusive of any brokerage, commissions, dividends or other revenue received by the Company from carriers, insurers and others in connection with the shipment. In any referral for collection or action against the Customer for monies due the Company, upon recovery by the Company, the Customer shall pay the expenses of collection and/or litigation, including a reasonable attorney fee.

20. Severability.
 In the event any Paragraph(s) and/or portion(s) hereof is found to be invalid and/or unenforceable, then in such event the remainder hereof shall remain in full force and effect. Company’s decision to waive any provision herein, either by conduct or otherwise, shall not be deemed to be a further or continuing waiver of such provision or to otherwise waive
or invalidate any other provision herein.

21. Governing Law; Consent to Jurisdiction and Venue. 
These terms and conditions of
service and the relationship of the parties shall be construed according to the laws  of the State of Massachusetts without giving consideration to principals of conflict of law. Customer and Company:
(a) irrevocably consent to the jurisdiction of the United States District Court and the State courts of Massachusetts;
(b) agree that any action relating to the services performed by Company, shall only be brought in said courts;
(c) consent to the exercise of in personam jurisdiction by said courts over it, and
(d) further agree that any action to enforce a judgment may be instituted in any jurisdiction. Approved by the National Customs Brokers and Forwarders Association of America, Inc. (Revised 07/08)


This document sets forth the Terms and Conditions by which Radius Logistics, Inc. (“Radius”, “us”, “we”, ”our” or “Bailee”) will provide warehousing, distribution and ancillary services to you the “Bailor”).  You tendering goods to Radius shall be deemed acceptance to these Terms and Conditions.

    1. Ownership of Property: 
      By delivering goods to us, you certify that you either: (a) own the described property; or (b) lawfully possess the property; and (c) have the legal right to enter into a contract for storage and ancillary (“value added”) services.  If any of the forgoing statements are incorrect and there is litigation concerning bailed property, you agree to pay all attorney fees and other costs we may reasonably incur or become legally obligated to pay.
    2. Acceptance or Correction of Errors: 
      All property received by us for storage will be acknowledged by issuance of an “Inbound Receipt for Shipment {#to be stated on document} which describes the property to be stored, handled or worked upon in accordance in writing, such property is subject to the following terms and conditions:    Unless you give us written notice: (a) within fifteen (15) days following tender of property to us for storage, handling and any other value added service; or (b) within fifteen (15) days following the delivery to you of the receipt; or (c) fifteen (15) days after we hand this receipt to you, whichever is sooner, you agree that all items, set forth on the Inbound Receipt for Shipment, such as the quantity and nature of the goods, are correct and complete.
    3. Shipping: 
      You agree that you will not ship, nor cause others to ship, property to us a named consignee. Should you, or other(s) do so, you agree to notify the carrier(s) in writing prior to delivery, that we have no beneficial interest, ownership or title to such property. Further, you agree to indemnify and hold us harmless from any and all charges of any kind or nature in connection with such shipped property, including but not limited to undercharges, freight, demurrage or detention charges or any other charges of whatsoever kind or nature in connection with property so shipped.   Additionally, you also agree that should this not be done, we have the right to refuse such shipment(s) and that you, your successors and assigns, agree to indemnify and hold us free from liability or responsibility for any loss, damage or injury of any kind or nature related to such property.
    4. Tender: 
      All property tendered for storage shall be properly packed, packaged and marked for handling and storage.  You agree to furnish to us:  (a) at time of tender; or (b) prior to tender, a manifest showing marks, brands, amounts, sizes or other identification of any property to be kept or accounted for separately, as well as value added services desired.
    5. Storage Period, Charges and Payment:
      (a) All charges for storage are per package or handling unit unless otherwise previously agreed upon.
      (b) All charges, whether for storage, handling or other value added services commence upon date of bailment – that is when we accept care or custody of property- regardless of the unloading date or the date we issue our warehouse receipt.
      (c) All storage charges are on a per-month basis. All storage and related charges are due and payable on the first day of storage for the initial month of receipt and thereafter on the same day of each succeeding calendar month.
      (d) You agree that you will not deduct the cost of any claim, misunderstanding, dispute, chargeback, penalty, fee, interest cost or any other assessment from the invoice amount(s) for any storage or services provided by us.
    6. Change of Address: 
      Any change in your address from that shown on the Inbound Receipt for Shipment #(as shown on the Inbound Receipt for Shipment) must be reported to us in writing. Acknowledgement is via your monthly statement.  Any failure on your part to provide us with written notice of any change in address means that all communications will be sent to your last known address until written notice of change is received and acknowledged on the following monthly statement.
    7. Transfer – Termination of Storage-Removal of Bailed Property:
      (a) All instructions to transfer property are not effective until received and accepted by us. All charges up to the time of transfer, termination or removal are chargeable to the depositor of record.  If a transfer involves rehandling of property, we will charge you for this service.   When propertyin storage is transfereed from one party to another party through issuance of a new warehouse receipt, a new storage date is established on the date of such transfer.
      (b) We reserve the right to move, at our expense, fourteen (14) days following our sending you written notice by certified or registered mail at your last known address, any property in storage from the location listed on this document to any other storage location. However, if you take delivery of the property rather than have it transferred, no storage charges will be made for the current month.   We also reserve the right to move property within the warehouse in which it is stored.
      (c) We may, after written notice, demand the removal of any property by the end of the next succeeding month (thus, you will always have in excess of one month’s notice).   We, as stated above, will send notice to your last known address (see paragraph 6).
      (d) If Property is not removed before the end of the next succeeding month (our having provided 1+ months notification), we may sell the property at the public auction to the highest bidder for cash at a public sale to be held at a time and place selected by us. We will publish at least once a week, for two (2) consecutive weeks, in a newspaper of general circulation, at or near the place of sale, a notice thereof containing a description of the property as described in this document, and the name of the bailor. The proceeds of any sale will first be applied toward payment of lawful charges applicable to the property including the expense of notice, advertising and sale, and of storing, caring for and maintaining said property prior to sale. The balance if any, shall be paid to the bailor. PROVIDED that any perishable articles may be sold at public or private sale without such notice, if in our opinion, such action is necessary to prevent deterioration or further deterioration or decay.
      (e) If as a result of quality or condition of your property, of which we had no notice at time of deposit constitutes a hazard, either:
      #1 – To other property in storage; or
      #2 – To our property; or
      #3 – To other persons, including our employees, we shall have the right to sell the property at public or private sale without advertisement on reasonable notification to bailor.
      If we cannot sell the property after making a reasonable effort to do so, we have the right to dispose of it in any lawful manner and assume no liability to the bailor or to others for doing so. We reserve this right, without liability on our part to remove such property from the storage location shown in this document.
    8. Handling:
      (a) Our handling charge covers the ordinary labor involved in the receiving property at our warehouse door, transferring property into storage and subsequent return of property to warehouse door.
      b) Unless otherwise agreed, labor materials (if any) for unloading or loading property from or into rail cars, semi-trailers motor vehicles or other transportation conveyance(s) will be subject to a charge.
      (c) Any additional costs or expenses incurred by us for receiving and handling damaged property will be charged to depositor
      (d) Any additional expenses in unloading or loading transportation conveyances not at warehouse door will be charged to the depositor.
      (e) Any additional expenses, including but not limited to demurrage charges, costs, penalties, fines or fees caused by or resulting from delays in unloading incoming property or in securing or loading cars and vehicles for outbound shipment, are the depositor’s responsibility, unless we fail to exercise reasonable care and due diligence in regard to same…
    9. Delivery:
      (a) We will neither deliver nor will we transfer any property except upon receipt of full written instructions signed by you. Notice must come directly from the bailor or another person authorized to act on bailor’s behalf, provided we receive written notice authorizing such empowerment (“agency”).  However, property in storage under a non-negotiable warehouse receipt may be transferred or delivered upon receipt of instructions by E-Mail or Fax in accordance with prior written authorization, but you agree to hold us harmless for loss or error occasioned by our doing this.
      (b) We do not issue negotiable receipts. Any bailed property allegedly covered by such receipt will be released only on order of a court or competent jurisdiction and the posting of security approved by the court as provided by law.
      (c) You agree to give us reasonable notice to carry out your instructions. If we are unable to comply because of act(s) of God, public authority, war, public enemy, quarantine, riot, civil commotion or any other reason beyond our control, you agree that the property remaining in storage will continue to be subject to regular storage charges.
    10. Special or Value Added Services:
      (a) Warehouse labor required for any services(s) other than ordinary handling and storage (see paragraph 8(a) will be charged to you.
      (b) Value added or special services requested include but are not limited to: (1) order picking and packing; (2) repacking or repackaging; (3) special stock statements; (4) reporting of marked units, weights, serial numbers, etc. will be subject to a charge
      (c) Dunnage, blocking, bracing, packing or packaging materials or other special supplies, may be provided for additional charge(s).
    11. Liability of Company and Limitation of Damages:
      (a) We are not liable for any delay, theft, shortage, loss or damage (“damage(s)”) to bailed property however caused unless such loss or damage result from our failure to exercise such care in regard to bailed property as a reasonably careful warehouseman would exercise under like circumstances. b) We have no insurance against Damage covering bailed property.
      (c) You agree that in the event of Damage or injury caused by or resulting from our failure to exercise such care reasonably careful person would exercise under like circumstances (a/k/a/ “negligence”) our economic liability is limited to fifty cents (.50) per pound per article which is not lost or damaged. PROVIDED, however that such economic liability may at the time of acceptance of this contract, or, within fifteen (15)days thereafter, be increased on part or all of the described property, in which event we will charge $ 2.50 per $ 100 of value per month of excess value declared in addition to the regular monthly storage charge.
      NOTE: This is not insurance! Notwithstanding any declaration of excess value and payment of the ad valorem charge, our obligation to provide “ordinary care” is not changed. If direct damage insurance is desired, please contact your insurance agent, broker or insurance company representative for insurance coverage.
      (d) Property which is not in storage or the subject of value added service, that is property of bailed to us for : (1) transloading; (2) cross-docking; (3) consolidation or distribution; (4) vanning or devanning; or (5) other similar services our liability is limited to fifty cents (.50) per pound per article. HOWEVER, bailor has the right to declare excess value subject to payment of $2.50 per $100 value(s) declared ad valorem charge.
      (e) Any Presumption of conversion under applicable law shall not apply to any unexplained or mysterious disappearance of goods and a clam for conversion must be established through affirmative evidence that we converted the goods to our own use.
    12. Time for Filing Claims – Suits:
      If the bailor wishes to make a claim for Damage to bailed property, bailor must do so within
      (a) Thirty (30) days after delivery; or
      (b) Thirty (30) days after bailor makes demand on us for bailed property and we are unable to surrender it; or
      (c) Thirty (30) days after we mail written notice of loss or damage to the property to bailor at bailor’s last known address (see paragraph 6.)
      (d) Claims will be time-barred and forever waived. Suites for Damage must be instituted within one (1) year from when we first notify bailor in writing that we have disallowed bailor’s claim, or any part of parts thereof, as specified in the notice. Where no claim is filed or no suit is instituted according to the foregoing provisions, we will have no liability, and such claim will not be paid.
    13. Building Construction – Watchman Service- Electronic Security:
      No warranty or representation is made that any of the company’s storage facilities are “Fireproof” or that bailed property is protected from fire or other causes or events. We do not, nor are we required to.
    14. Warehouseman’s Lien:
      We have a lien on all or any portion of the property bailed with us, or on funds from the sale of said property to reimburse us for all lawful charges associated with storage, protection of interest, transportation, labor, coopering (boxing, packaging, etc.) and all other charges and expenses in relation to all, or any part of bailed property, including collection of unsatisfied charges.  Our lien extends to reasonable charges and expenses for notice and advertisement of sale (see paragraph 7) and for the sale of bailed property where default has been made in satisfying our lien.  We may enforce this lien at any time either by public or private sale of the property with or without court order.