The recent CrowdStrike outage continues to have significant impacts. Delta and other companies are still recovering from the backlog and bringing their computer systems back online. The airfreight industry, in particular, is facing challenges, with Niall van de Wouw of Xeneta stating that the resolution of such incidents can take much longer than the outage itself, depending on the scale and market conditions.
Katie Arrington from Exiger warns that interconnected computer systems increase risk, and better standards for managing updates are needed. The CrowdStrike update impacted 8.5 million Windows devices, showing how a small percentage of affected systems can cause widespread disruption..
Guggenheim analysts noted that while the percentage was small, the economic and logistical fallout was immense. CrowdStrike, a prominent technology vendor, had significant responsibility due to its access to Windows source code.
The airfreight sector was already under pressure from increased demand, particularly from e-commerce exports from China to Europe and the United States. The airfreight sector, already strained by high demand, faces more challenges due to this IT failure, highlighting the fragile state of the supply chain, which has had multiple disruptions since COVID-19.
Chad Sweet of The Chertoff Group suggests that the increasing frequency of such outages could lead to government action and new regulations. The US Government’s Secure Software Development Framework (SSDF) is highlighted as a standard that could have prevented the CrowdStrike crash. Sweet advises corporate leaders to proactively review and strengthen their backup and resiliency plans in anticipation of future disruptions.
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