CBP Updates ACE with REV-613 Report to Improve Refund Tracking and Compliance

CBP Updates ACE with REV-613 Report to Improve Refund Tracking and Compliance

U.S. Customs and Border Protection (CBP) has introduced a new ACE report designed to improve visibility into refund processing issues. The REV-613 ACH Rejected Refunds Report allows importers, brokers, and filers to identify refunds that have been rejected specifically due to missing or incorrect banking information.

This update is part of CBP’s ongoing efforts to enhance transparency within the Automated Commercial Environment (ACE) and streamline the refund process.

What is the REV-613 Report?

The REV-613 report focuses on refunds that fail solely because the necessary ACH (Automated Clearing House) banking details were not properly provided in ACE.

When a refund is rejected for this reason, it will now appear in the REV-613 report with a status of:

“SAP ACH Rejected”

This designation helps users quickly identify that the issue is tied directly to incomplete or inaccurate electronic payment information, rather than other processing errors.

How It Differs from the REV-603 Report

CBP’s existing REV-603 Trade Refund Report will continue to track refunds that are returned by financial institutions after being processed.

In these cases, the REV-603 report will display a secondary status of:

“Check/ACH Returned”

While both reports relate to refund issues, the key distinction is:

• REV-613 → Refunds rejected before completion due to missing/incorrect ACH setup
• REV-603 → Refunds that were processed but later returned by the bank

Together, these reports provide a more complete picture of where and why refund failures occur.

Why This Matters for Importers

Although the introduction of REV-613 improves tracking and visibility, it also underscores a critical point:

Accurate banking information in ACE is essential to avoid refund delays.

Even minor errors—such as incorrect account numbers, missing ACH enrollment, or outdated banking details—can result in rejected refunds and disruptions to cash flow.

For importers managing high volumes of entries and duty payments, these delays can quickly become operational and financial challenges.

Best Practices to Avoid Refund Rejections

To minimize the risk of ACH refund issues, importers and filers should:

• Ensure ACH banking information in ACE is complete and up to date
• Confirm that accounts are properly configured for electronic refunds
• Regularly review ACE reports for any rejected or returned transactions
• Work with experienced partners to validate compliance and documentation

Proactive management of these details can help prevent unnecessary delays and ensure a smoother refund process.

How Radius International Can Help

At Radius International, we understand that in global trade, even the smallest details can have a significant impact.

Our team works closely with clients to:

• Verify accurate ACH and account setup within ACE
• Monitor reporting and identify potential issues early
• Provide guidance on CBP requirements and compliance best practices
• Help ensure refunds and shipments move efficiently without disruption

Looking Ahead

CBP is expected to release additional guidance regarding the REV-613 report and its implementation. As more information becomes available, Radius International will continue to keep clients informed and prepared.

If you have questions about ACH setup, refund processing, or ACE reporting, our team is here to help.