U.S. Customs and Border Protection (CBP) has updated its Frequently Asked Questions regarding IEEPA duty refunds and the CAPE declaration process, providing importers and customs brokers with additional clarity on account management, refund processing, and common filing issues. The updates, highlighted by the NCBFAA Customs Committee and Counsel of Sandler, Travis & Rosenberg, reflect CBP’s continued efforts to improve the refund experience for trade participants.

Among the most notable enhancements are new automated processes for ACE Portal account applications and Trade Account Owner (TAO) reactivations. CBP has also introduced simplified procedures for locating an account’s TAO and clarified the appropriate contacts for technical and general questions related to CAPE and IEEPA refunds.

For companies filing CAPE declarations, CBP has expanded its guidance on common validation errors and submission requirements. One important reminder is that entry numbers beginning with a zero should include an apostrophe before the leading zero when uploaded via CSV to ensure they are processed correctly. Additional explanations have also been provided for file formatting issues, account mismatches, reconciliation flags, liquidation status problems, and other common reasons declarations may be rejected.

CBP further explained that refund amounts may not always match an importer’s initial calculations. Differences can arise due to liquidation timing, accrued interest, existing duties that remain payable, or corrections made during CAPE processing. Importers are encouraged to utilize the ES-022 CAPE Entry Summary Report within ACE to monitor refund progress, view approved refund amounts, and distinguish between principal refunds and interest payments.

As guidance surrounding IEEPA refunds continues to evolve, businesses should ensure their filings are accurate and monitor their refund activity closely to minimize delays or unexpected discrepancies.

Radius International continues to monitor CBP developments and regulatory updates affecting importers and customs brokers. If your organization needs assistance with customs compliance, duty refunds, or navigating the CAPE process, our team is here to help.